Sugavanam Natarajan Profile

CEO - SUGA Consulting Services & SUGA Employment Services

2011-10-29T06:57:00.001-07:00

CEO - SUGA Consulting Services & SUGA Employment Services (From Sep 2011 to Till Date)

SUGA Consulting Services

http://suga-consulting-services.blogspot.com/

SUGA Consulting Services is an Insurance Software Consulting Organisation giving following services and benefits to its customers.

Providing Subject Matter Expertise (SME) in Property & Casualty (P&C) Insurance in Global Insurance Business Practice for various Geographies of the world
USA / Canada, Europe / UK, Middle East Countries, Asia Pacific Countries, India, China etc
Insurance Software Product Solution designing and development
Insurance Software Project Management for Insurance Software Projects
Insurance Software Requirement Management Services
Insurance Business Analysis and consulting Services and Client handling in various SDLC of the Insurance Projects
Business Requirements, Insurance System Designing, Development, Implementation
Insurance Software Testing Services
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SUGA Employment Services

SUGA Employment Services is providing Human Resources (HR) and Placement Services, Employment Services to Software / IT / ITES / BPO and other Core industries.

Sugavanam N, M.A., F.I.I.I., MBA
CEO and Chief Strategic Consultant,
Mobile: AirTel: 9940058497
BSNL: 9445437117
Landline: 91-44-2498-4148
Email: nsugavanam@gmail.com

SUGA Employment Services,
(A division of SUGA Consulting Services)
Flat-4, C-Block, 3^rd Floor,
Panna Oasis Apts,
35-36, M.K. Amman Koil Street,
Mylapore, Chennai – 600004

SUGA Employment Services provides the following Employment Services:

HR and Placement Consulting Services

Providing required Manpower in various skill levels
Providing Permanent employees on Monthly income basis
Providing Human Resources on hourly basis for various value-added services with good computer skills

Cost Reduction and Cost Minimization in Employees Recruitment and Training

Campus Recruitment

Training before Campus Recruitment

Conducting Recruitment Written test, Interviews, Group Discussions as per Client Human Resources Requirements

Employees Communication Skills Training

Employees Soft skills Training

Employees Self Development / Motivational Training

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SUGA = Success Unlimited Guaranteed Always

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Thanks & Regards,

Sugavanam N, M.A., F.I.I.I., MBA

CEO and Chief Strategic Consultant,

Mobile: AirTel: 9940058497, BSNL: 9445437117

Landline: 91-44-2498-4148

Email: nsugavanam@gmail.com

nsugavanam@yahoo.com

nsugavanam@hotmail.com

SUGA Consulting Services,

Flat-4, C-Block, 3rd Floor,

Panna Oasis Apts,

35-36, M.K.Amman Koil Street,

Mylapore, Chennai – 600004

Please visit our blog for Employment Opportunities and Employment Services:

http://suga-employment-services.blogspot.com/

Please visit our blog for our Consulting Services:

http://suga-consulting-services.blogspot.com/

Please visit our blog for our Educational and Training Services:

http://suga-educational-services.blogspot.com/

For Job Seekers: Please send your Resume / CV to: nsugavanam@gmail.com

Join me in FaceBook:

http://www.facebook.com/nsugavanam

Insurance Practice Head & Senior Project Manager in Zylog Systems Limited, Chennai (1-Feb-2010 to Aug 2011)

2011-07-08T08:07:00.000-07:00

Insurance Practice Head & Senior Project Manager in Zylog Systems Limited, Chennai (1-Feb-2010 to Aug 2011)

Working as Insurance Practice Head – Senior Project Manager for Insurance Software Product Implementations and Insurance Software Projects.

Project 1: Product Development and Enhancement for Phoenix – Insurance Product

Role: Senior Project Manager (Insurance Software Solutions and Practice)
Activities:
• Strategic Consulting and Senior Project Management activities for Phoenix Product Development at offshore
• Business Consulting, mentoring and guiding them for Product Development and System Documentations
• System Documents creation for the following technical documents
o Detailed Design Document (DDD) for various insurance lines of business

Project 2: Project Management for Phoenix – Insurance Product – implementations – offshore support – for UK market, Europe

Role: Senior Project Manager (Insurance Software Solutions and Practice)

Activities:
• Monitoring and controlling day to day project activities as per targets and deadlines with the Project Manager and team
• Insurance Business Consulting and Senior Project Management activities for Phoenix –Insurance Project implementations at offshore

Project 3: Project Management for Claims Management System – for Studio Bolton, Milan, Italy

Role: Senior Project Manager (Insurance Software Solutions and Practice)

Activities:
• CMS – Bolton is a project for implementing Claims Management System for Loss Adjusters and surveyors who is working with many insurance company for Loss Assessment activities
• Insurance Business Consulting for Claims Management System
• Project Management Support as Senior Project Manager

Project 4: InsurePoint – India: Insurance Broking Solution for Insurance Brokers

Role: Senior Project Manager (Insurance Software Solutions and Practice)

Activities:
• Made Insurance Software Product Development with the team in .NET Technology with Document Management and Workflow Management facilities for Insurance brokers
• Making Marketing campaign and demos to sell the product in India is SaaS Model
• Making client discussions and Proof of Concept presentations

Sales/Presales : Insurance Software Project Marketing

• Preparing Responses to RFP, RFI documents for Insurance projects
• Making Strategic Market plans to expand Global Insurance Practice

My Latest value adds in my Insurance Software Products, Projects and Insurance Business Consulting

2011-07-08T07:58:00.001-07:00

My Latest value adds in my Insurance Software Products, Projects and Insurance Business Consulting Area:

· I am good in making Insurance solution framework for Insurance Software Products

· Familiar with the Insurance Business Practices and business requirements in following insurance Geographies for Insurance Software product configurations

o USA and Canada

o Europe countries

o Middle East and African countries

o APAC countries

o India, China and allied countries

· Able to define Business Process Models for various insurance business processes like:

o Underwriting

o Claims

o Reinsurance

o Accounts

· Able to have capability to define and prepare the following architectures in Insurance Software solutions

o Business Architecture

o Enterprise Application Architecture for insurance company business processes

o Solution Architecture

o Functional Architecture

o Technical Architecture

o Deployment Architecture

· Developed expertise in Business Analytics for Insurance industry

· Involved in more of Insurance Software sales and presales activities

· Insurance Software product designing for .NET and SharePoint solutions

· Making Marketing Research and exploring the sales opportunities with 300+ Insurance Broker companies of India, 30+ Insurance TPAs, 50+ Insurance companies, 1000+ Insurance surveyors organizations in India

Experience in various software companies

2011-07-08T07:55:00.001-07:00

Experience in various software companies

1-Feb-2010 to Till Date	Working as Insurance Practice Head - Senior Project Manager (Insurance Software Solutions and Practice) at Zylog Systems Limited, Chennai (www.zsl.com )
28-Jan-2008 to 27-Jan-2010	Senior Manager (Insurance Product and solutions) in 3i-Infotech Limited, Chennai (www.3i-infotech.com )
19^th Nov 2003 to 24-Jan-2008	Senior Business Analyst (Functional Consultant) in HCL Technologies Ltd for Property and Casualty Insurance and supporting various Insurance Functional activities (www.hcltech.com ) for insurance software products and projects
July 2003 to 18^th Nov 2003	Functional Consultant – www.FirstApex.com - Functional Lead role in Customer Service Group – XGEN – Non-Life Insurance Software Product – Customer Support
Feb 2002 to June 2003	Senior Business Analyst - Software Development for Insurance Domain – Functional Activities in Financial Services Practice and Business Solution Group and Insurance Domain Help Desk Activities in Covansys (www.covansys.com )
Aug 1999 to Jan 2002	Software Development Officer – Insurance Software Development in In-House Software Development – Oriental Insurance Co Ltd.,
April 1998 to July 1999	Assistant Admn. Officer – Policy Issuance, Claims Processing, MSD, Accounts and Marketing – Oriental Insurance
Oct 1993 to March 1998	EDP and Accounts – Payroll Processing, Accounts Processing, Financial Accounts Generation, Management Accounting Statements – Oriental Insurance
Feb 1988 to Sep 1993	Insurance Domain Work – Policy Issuance, Claims Processing, Accounts Processing in various Lines of Business in Insurance Industry – Oriental Insurance
Jan 1984 to Jan 1988	Dept. of Telecommunications, Chennai
June 1983 to Dec 1983	Computer Operator – Indian Institute of Technology, Chennai – 600036

Product Configuration for Credit Insurance – UK Market - in 3i Infotech

2011-07-08T07:36:00.001-07:00

Product Configuration for Credit Insurance – UK Market - in 3i Infotech

Role: Senior Manager (Insurance Product and Technology Solutions)

Activities:
• Configured Credit Insurance Product for UK Market for Proof of Concept and Client Demo purpose.
• Created Demo Environment which is permanently useful for Pre-Sales Product Functionality Demo for PREMIA for UK market

LiverPool Victoria, UK – Claims Management System (P&C) – PREMIA Product implementation - in 3i Infotech

2011-07-08T06:47:00.000-07:00

LiverPool Victoria, UK – Claims Management System (P&C) – PREMIA Product implementation - in 3i Infotech

Role: Senior Manager (Insurance Product and Technology Solutions)

Activities:
• Handling 40 member team with 4 Managers for Insurance Product implementation for UK Market
• Having expertise in Insurance Product Development and Functional Insurance solutions
• Handling Business consulting for Insurance Domain
• Familiar with Business Rules and insurance software product implementation
o Underwriting
o Claims
o Accounts
o Reinsurance

Technology : J2EE, Service Oriented Architecture, PREMIA Oracle 10G, CORDYS BPM Tool

Implementing UW & Claims Management System for UK market – end to end solution of UW & Claims Process Implementation for UK market

Strategic Marketing Research – Western Europe – Insurance Market - in 3i Infotech

2011-07-08T06:44:00.001-07:00

Strategic Marketing Research – Western Europe – Insurance Market - in 3i Infotech

Role: Strategic Consultant – Sales / Marketing / Pre-Sales

• Exploring the software opportunities for Insurance Product and Project implementation in UK / Western Europe geography

Strategic Marketing Exploration - Global Insurance Market - in 3i Infotech

2011-07-08T06:42:00.001-07:00

Strategic Marketing Exploration - Global Insurance Market - in 3i Infotech

• Exploring marketing opportunities for Insurance Software product and services for the Insurance Software Product PREMIA and allied insurance software services
• Exploring BPO opportunities for insurance software services and products

HCL Technologies Ltd., Insurance Solutions Development Centre (ISDC), Chennai (19th Nov 2003 to 24-Jan-2008)

2011-07-08T06:40:00.001-07:00

HCL Technologies Ltd., Insurance Solutions Development Centre (ISDC), Chennai (19th Nov 2003 to 24-Jan-2008)
• Worked in HCL in various roles - Senior Business Analyst, Project Manager, Product Manager, Business Consultant as per the project requirements
• Worked for Insurance Software Product Development, Insurance Software Project Management, Insurance Business Analysis and Insurance Business Consulting activities

HCL Penstock – Product Development: Property and Casualty Insurance (P & C) Underwriting Solution System (Mar 2007 to Jan 2008)

2011-07-08T03:44:00.000-07:00

HCL Penstock – Product Development: Property and Casualty Insurance P & C Underwriting Solution System (Mar 2007 to Jan 2008)

Product Development Details: Our team developing product for P&C Underwriting solution that replaces legacy policy administration systems aimed at automating the entire underwriting process from needs analysis, quote issuance to underwriting and policy issuance, Policy Servicing and endorsements

Technology: J2EE, Prima Platform, ILOG Rule Engine, DB 2

Business Functionalities:

• Quoting - New policy quotes - Modify quote - View quote
• Application entry - Create application - Modify application
• Underwriting - Policy creation - View policy
• Endorsements - Premium-Non premium changes - Cancellation - Reinstate
• Reinstatement, Cancellation and Renewal of policies

Role: Insurance Domain Consultant / Product Manager

Responsibilites:
• Creating Business Process Model for existing business processes for which we are developing the P & C Underwriting Solution
• Discussing with our Solution Team at USA about the generic market requirements and building the product satisfying the needs of US Market for underwriting functionalities
• Preparing Functional Requirement Specification, Business Requirements Specification
• Preparation of Test Strategy and Test Plan Document for testing the product
• System Integration and Functional Test Case preparation for the product
• Writing Business Rules for various Line of Businesses
o Commercial Property
o Crime
o Commercial General Liability
o Business Auto
o Commercial Package Policy
o Business Owners Policy
o Personal Lines – Homeowners and Personal Auto

Apart from the above activity, I am involved in:

• R & D for generation of Insurance Product ideas to make end-to-end solution for various insurance software product components for Property and Casualty Insurance market across the world.
• Applying new technology areas such as – Service Oriented Architecture (SOA), Web Services, Portal and Collaborative Technologies, EAI (Web Services & Methods)

Western Computer Services Inc. (WCSI) - in HCL (Nov 2006 to Feb 2007)

2011-07-08T03:40:00.000-07:00

Western Computer Services Inc. (WCSI) - in HCL (Nov 2006 to Feb 2007)

Project details: Western Computer Services Inc. (WCSI) developed a system for Commercial New Business which handle Quotes, Underwriting and Policy administration of Commercial Lines, BOP, CPP and Umbrella lines of business for the states of Wyoming, Montana, Washington, Oregon, and Idaho, USA for its group of companies Mountain West Farm Bureau (MWFB), and Western Community Insurance Company (WCIC), USA

Technology: AS 400, DB2, J2EE, ILOG J-Rules, SOA-based architecture using Prima Solution Framework

Business Functionalities:
• Quoting - New policy quotes - Modify quote - View quote
• Application entry - Create application - Modify application
• Underwriting - Policy creation - View policy
• Endorsements - Premium-Non premium changes - Cancellation - Reinstate
• Renewal of policies

Responsibilities:

• Discussing with onsite business analysts from the client company to get the clarifications for the business functionalities required in the system
• Knowledge Transfer to team members
• Preparation of Test Strategy and Test Plan Document
• System Integration and Functional Test Case preparation
• Review of Unit Test cases in functional aspect

Prudential Services Asia (PSA), Malaysia in HCL(July 2006 to Nov 2006)

2011-07-08T03:36:00.000-07:00

Prudential Services Asia (PSA), Malaysia in HCL(July 2006 to Nov 2006)

Project details: This project is about creation of a PRUbase, which refers to the Prudential Life Insurance Solution comprised of the key components of Genesis Architecture, i.e. Life Asia integrated with Channel Management System(CMS), Image Management & Workflow (IM/WF) and PDS. PRUbase will serve as the foundation of Prudential Core Life Insurance Application, which will be used as the base for individual country customization and subsequent roll out.
Implemented Workflow Management through a Business Process Management tool Dotsphere (Insuresphere) in Prudential Singapore Office.
Technology: LIFE Asia / Cobol / DB2 / AS400 – CMS Java / Oracle / AIX – Workflow MQ – IS / DB2 / AIX
Responsibilities:
• Worked as Frontliner in Singapore implementation in Integrated Workflow Management implementation
• Have done analysis on Requirement Management tools and have provided solutions on the architecture of Life Insurance Underwriting.
• Have done analysis on the various file transfer protocols and have provided solutions on the Batch File transfer methodology for LIFE/Asia and CMS
• Involved in identification of PRUBASE and country specific reports for the systems LIFE/Asia, CMS and PDS.
• Have coordinated and conducted Proof of Concept for LIFE/Asia -CMS -Workflow integration.
• Participated in the Regional Process Model meeting conducted based on inputs from Malaysia, Singapore, Hong Kong, Vietnam, Indonesia, Taiwan Philippines and China and assisted by providing solutions to issues identified in the Requirements specfications and also in identification of gaps.
• Have done Review on the PDS Report & Workflow functional specifications and provided inputs from functional, quality and architectural point of views.

New Jersey Manufacturers Insurance Company (NJM), USA – Claim Integration Project - in HCL (Jan 2006 – June 2006)

2011-07-08T03:23:00.001-07:00

New Jersey Manufacturers Insurance Company (NJM), USA – Claim Integration Project - in HCL (Jan 2006 – June 2006)

• NJM is in the process of installing Guidewire ClaimCenter (CC) with the objective to replace/retire the existing legacy applications supporting the current claims process.
• NJM has approximately 3500 COBOL / CICS programs that were written and modified many times in the 20+ years of their existence.
• Most of NJM's data resides on VSAM files with a few databases sprinkled throughout the environment. Guidewire is configuring the CC product based on business review sessions with the users and inputs from the NJM Legacy analysis team.
• Guidewire Claim Cneter (GW CC) is a developed product in J2EE technology with SQL Server Database.
Technology:
• Legacy: COBOL / CICS, os390, DB2
• Claim Center: Java – J2EE
Roles and responsibilities:
• Requirement Analysis by studying the existing Mainframe system functionalities and discussing the business users of the client and onsite SME’s
• Business Cases and Business Scenarios Preparation
• Integration Test cases preparation
• Integration Testing
• Gap analysis between the ClaimCenter package and the current legacy claims system to clarify the scope of ClaimCenter (what is supported, not supported) with the business users
• Various processes and the integration approach to the mainframe from CC
• Detailed Analysis and Integration testing of the project
• Defect Report Generation
• Business Consulting & Insurance Domain Knowledge Transfer to team members

Unified Facultative System – Reinsurance - Gen Re – (formerly known as General Cologne Re) - in HCL -(Sep 2004 to Dec 2005)

2011-07-08T03:19:00.001-07:00

Unified Facultative System – Reinsurance - Gen Re – (formerly known as General Cologne Re) - in HCL -(Sep 2004 to Dec 2005)

UFS application facilitates the underwriting processes in Facultative Reinsurance – Non-Proportional business like Excess of Loss Reinsurance.

UFS is a consolidated Client-Server-based facultative reinsurance system supporting the worldwide internal and external communities like Cedant underwriters, GCR Facultative Underwriting & Administrative staff and GCR Facultative Management.

The UFS system integrates the business processes such as Quotes, Binders, Certificates and Endorsements for various Lines of Business (LOB) such as Casualty, Property, and Ocean Marines etc.

Technology: J2EE

Roles and responsibilities:

Functional Testing of Unified Facultative System (UFS) for Casualty Insurance

Defect Report Generation, Bug fixing

Preparation of Realization Document and understanding document for development team in Property Insurance Team from Use Cases

Reinsurance Knowledge Transfer to team members

User Acceptance Testing, User Manual Preparation

Production Support and Maintenance of the system after moving to production

Portfolio Underwriting Review System (GenRe) - in HCL (Aug 2004)

2011-07-08T03:18:00.000-07:00

Portfolio Underwriting Review System (GenRe) - in HCL (Aug 2004)

Role: Functional Consultant

• This system is capable of reviewing the Reinsurance Business analysis – for the Reinsurance Company based on the Insurance companies (Cedants) and Portfolio of Business. Underwriters are able to enter their rating and expert comments based on the Risk that is reinsured.
• Done functional testing for this system

Data ware housing and Business Intelligence Component for Reinsurance Claims Process (July 2004) - Gen Re Project - in HCL

2011-07-08T01:18:00.000-07:00

Data ware housing and Business Intelligence Component for Reinsurance Claims Process (July 2004) - Gen Re Project - in HCL

Role: Insurance Functional Consultant

• Involved in the Development of Data ware housing and Business Intelligence Component for Reinsurance Claims Process
o Involved in comprehensive framework of technological components which fit together to consolidate Reinsurance Claims Process information and to deliver Key Performance Indicators

General Insurance Corporation of India – Componentised Enterprise Software Architecture (CESA) - in HCL (Jan 2004 – June 2004)

2011-07-08T01:15:00.000-07:00

General Insurance Corporation of India – Componentised Enterprise Software Architecture (CESA) - in HCL (Jan 2004 – June 2004)

(General Insurance Corporation of India is the National Reinsurer for Indian Reinsurance Market operations)
• Project: Suggesting Componentized Enterprise Software Architecture (CESA) for General Insurance Corporation of India (Indian Reinsurer)
• Roles and Responsibilities: Project Manager / Business Lead:
o Requirement Study & IT Consulting
o To Study the existing business processes (as-is study) systems and process in all departments of GIC
o To suggest Process Improvements
o To decide to-be processes & to suggest to implement Insurance Best Practices
o Software Requirement Specifications preparation for GIC for Componentized Enterprise Software Architecture
o Software Requirements Specification preparation for CESA

USAA Project – Personal Insurance (P&C) - Functional Support - Business Analysis (Dec 2003) - in HCL

2011-07-08T01:10:00.001-07:00

USAA Project – Personal Insurance (P&C) - Functional Support - Business Analysis (Dec 2003) - in HCL

• Functional Support to the Project Activities of USAA Project – Personal Auto Insurance and Home owners Insurance in USA.
• Preparation of Functional & Integration Test Cases for various testing activities in the Project

CANOPI IntelligenceSM - Data warehousing and Business Intelligence Solution for Insurance Domain (November 2003) - in HCL

2011-07-08T01:08:00.001-07:00

CANOPI IntelligenceSM - Data warehousing and Business Intelligence Solution for Insurance Domain (November 2003) - in HCL

• Creation of Business Intelligence Framework – Key Performance Indicators (KPI’s) of Various Business Areas of Insurance:
- Customer service
- Sales & Marketing
- Policy
- Claims
- Finance
- Loss Experience

Insurance Software Solutions – Business Process Models - in HCL

2011-07-08T01:05:00.001-07:00

Insurance Software Solutions – Business Process Models - in HCL

• HCL Technologies is working on developing Insurance Solutions and Business Process Models, which may lead for Product Designing and Business Consulting in Insurance Business Area.
• Total Business Solutions and preparing the high level models for Underwriting, Claims, Accounts, Reinsurance, Investments, HR & Admin, Sales & Marketing, CRM and Client Data Bank
• Implementation of Business Process Management tools & techniques in Insurance solutions

Other Internal Insurance Functional Activities - in HCL - Insurance Solution Development Centre (ISDC)

2011-07-08T00:46:00.001-07:00

Other Internal Insurance Functional Activities - in HCL - Insurance Solution Development Centre (ISDC)

• To attend and to represent the company on all client visit meetings to Insurance Solution Development Centre (ISDC) and to co-ordinate business related activities
Conducted various Video Conferencing / Face to Face / Telephone sessions for recruitment of Insurance Experts for the Organization.
• Have trained Engineers to increase insurance awareness and on different LOB, before departure to onsite for various insurance projects.
• Coordinating for INS and CPCU Exams activities of AICPCU

Insurance Functional Consultant in First Apex Technologies Private Limited, Bangalore (July 2003 to Nov 2003)

2011-07-08T00:43:00.000-07:00

Insurance Functional Consultant in First Apex Technologies Private Limited, Bangalore (July 2003 to Nov 2003)

Worked as Insurance Functional Consultant in First Apex Technologies Private Limited., and provided Customer Support for its Software Product in Non-Life Insurance – XGEN

Functional Support to Insurance Business Component Modules - XGEN - J2EE Version - FirstApex

2011-07-08T00:37:00.001-07:00

Functional Support to Insurance Business Component Modules - XGEN - J2EE Version - FirstApex

• Prepared Business Component Model for various Insurance Business Processes like Underwriting, Claims, Reinsurance and Accounts
• Business Framework preparation for the various business components
• Technology used: J2EE

Country Specific / Special Requirements in XGEN - P&C Insurance Software Product - FirstApex

2011-07-08T00:33:00.001-07:00

Country Specific / Special Requirements in XGEN - P&C Insurance Software Product - FirstApex

• Maintaining the Country Specific / Special Requirements in the Product depending upon various country requirements for given Lines of Business and for various insurance products

Customer Specific / Special Requirements in Insurance Software Product implementation - XGEN - FirstApex

2011-07-08T00:24:00.000-07:00

Customer Specific / Special Requirements in Insurance Software Product implementation - XGEN - FirstApex
• Maintaining the Customer Special Requirements in the Product satisfying various requirements of various customers.
• Mitsui Sumitomo Insurance Company Limited
o We are giving support to the Software for its offices at Hongkong, Shanghai, Korea, Indonesia, Singapore
• Phillipine Charter Insurance Co. Ltd.,
o Risk Block Enquiry Modification
o Reinsurance (RI) Allocation Product Setup activities

Help Desk Activities - in Insurance - in FirstApex

2011-07-08T00:22:00.001-07:00

Help Desk Activities - in Insurance - in FirstApex
• Acting as Functional Lead in Insurance - Helpdesk Activities.
o Functional Diagnosis of the Issues from the Customer Offices and Front Level interaction with the clients to resolve their issues.

Multi-Version Maintenance - XGEN - P&C Insurance Software Product - in FirstApex

2011-07-08T00:17:00.001-07:00

Multi-Version Maintenance - XGEN - P&C Insurance Software Product - in FirstApex

• MaintainED various Versions, Releases and Patches for different clients
• Prepared Release Notes and updating User Manual
• Done Functional Review before shipment

Functional Testing and Integrated Testing - in FirstApex - XGEN - P&C Insurance Software Product

2011-07-08T00:14:00.000-07:00

Functional Testing and Integrated Testing - in FirstApex - XGEN - P&C Insurance Software Product

• Integrating, guiding, mentoring with Testing Team to test the Enhancements, Modifications
• Conducting various Functional Testing at System Integrated Testing level
• Final Review of Software before shipment

Covansys India Pvt. Ltd., MEPZ, Chennai (Now CSC) (25th Feb 2002 to 20th July 2003)

2011-07-08T00:09:00.001-07:00

Covansys India Pvt. Ltd., MEPZ, Chennai (Now CSC) (25th Feb 2002 to 20th July 2003)

1. Senior Business Analyst in Insurance Domain. (Non-Life, Property & Casualty Insurance)
2. Went to Onsite (Client Location at Detroit, Michigan, USA) on Business Trip for 3 months for Preparing Functional Specification and to develop Business Requirement Specification for a North American Insurance Company for Policy Management System, Claims Management System, Insurance Management Information System and Universal Billing System.
3. Had good amount of Hand-On Experience in North American Insurance Market.

Member of Financial Services Practice - in Covansys (Now CSC)

2011-07-07T23:57:00.000-07:00

Member of Financial Services Practice - in Covansys (Now CSC)

Member of Financial Services Practice (FSP) as Insurance Domain Expert, for Insurance Needs providing required services in Insurance Domain in Property and Casualty Insurance.

· Involved in Pre-Sales Activities like Proposal Preparation and Presentations for various Insurance Clients

o For a leading Canadian Reinsurance Company. The Project Proposal involved migrating from Oracle 7.11 to Oracle 9i, Web Enabling the Database, making interface to the existing systems and integrating them with the main database and converting 3 manual operating systems to Total Computerization.

· In this proposal, made the Functional Requirements Estimate by Modules

· Requirement of Man power by Phase (Manpower Requirements in Onsite and Offshore)

· Estimation of Main Business Processes and its activities

o For a leading Japanese Insurance Group of Companies

· Made a Presentation for Property & Casualty Insurance Software Development for Policy, Claims, Billing and MIS Reports Generation.

o For a Leading Life Insurance Company, Estimation made for Annuities and Variable Annuities Module.

Participated in Client Visits as Insurance Domain Expert to discuss with the clients and gave Customer Demos.

Member of Business Solution Group - in Covansys (Now CSC)

2011-07-07T23:53:00.000-07:00

•Worked as Member of Business Solutions Group in Covansys as Insurance Domain Expert and developing Business Process Modeling for Insurance Management Software Products.

•Submitted a Vision Document to make Covansys – as No.1 Insurance Software Development by the end of 2005.

•Made Vision of making 10 Insurance Software Products for the Covansys in the next 3 years.

•Prepared Functional Requirements Traceability Matrix for all 10 Software Products for insurance industry. Tracing Line of Business wise Requirements for 3 major Regions, viz US Region, European Region and Asia Pacific Region.

Member - Help Desk, Insurance - in Covansys

2011-07-07T23:21:00.001-07:00

Through Help Desk, Insurance Domain, providing Functional Support to Insurance Projects in Covansys, which have Application Maintenance and Development (AMD) and other Development Projects.

Member of Strategic Opportunities Response Team (SORT) (Pre-Sales Activities) in Covansys (now CSC)

2010-11-22T22:39:00.000-08:00

• Prepared Responses to Customers and Prospects for the Request for Proposals in Insurance Domain

• Pre-Sales Support to Covansys Global Offices in Insurance Domain Projects

• Formed Strategic Operations to be adopted to achieve more Projects in Insurance Domain to Covansys.

• Participated in Clients Meeting to explain about various Insurance Domain Project Achievements and Track Records that happened in Covansys.

• Responsibilities

a. Implemented an effective RFP Response Process

b. Developed a Knowledge Base to help assemble Proposals in a short time to help reduce Sales Cycle

c. Prepared Guidelines and Templates for different types of Proposals

d. Made better measurement and control of Response Life Cycle and Post Response Tracking

e. Improved the quality of the responses to RFP /RFI Streamline and standardize Solution Handling

Life Insurance Projects in Covansys

2010-11-12T05:40:00.000-08:00

Even though I started my career in Property & Casualty Insurance, I have developed expertise in providing Functional Support to Life Insurance and its products like Annuities, Variable Annuities, Disability Insurance, Group Insurance, 401 (K) Plans and other allied products.

• Provided Functional Support to 2 Life Insurance Projects also.

• One Life Insurance Company is providing Disability Insurance, Accident Insurance, Long Term Care Insurance and allied products of Life Insurance.

• Other Company is providing financial products and services including individual life and disability income insurance, group insurance, 401 (k) plans, variable annuities, variable life insurance and mutual funds to its customers.

Amerisure - Workers Compensation Insurance - Underwriting (UW) and Claims Project

2010-11-12T05:35:00.000-08:00

Amerisure is a Mutual Insurance Company in USA and No. 1 in Workers Compensation Insurance in USA.

• Done the System Requirement Study at Onsite (Detroit, Michigan USA, - 80 days between March 2002 and June 2002) in the Amerisure Project in Policy and Claims Team

• Doing Testing, Table Review, Table Modification, Table Verification and Table Testing in Database according to the Incidents Tracking and Change Requests for underwriting and rating tables

• Giving Analysis and Clearance for Error Logs Solutions after testing - for Moving from QCL to Production

• Preparing the Fundamental Insurance Domain Knowledge Base, which will be useful to Amerisure Project and in future, it may be useful to other Insurance Projects of North American Insurance Companies.

• Analyzed the Functional Requirements for Generalized Function Modules for Insurance Rating and Premium Calculations for North American Insurance Market, so that the same may be used in future Insurance Projects also, with some modifications, if any

Experience in ACORD XML Global Insurance Standards

2010-11-11T04:23:00.001-08:00

• ACORD XML provides a foundation for real-time exchange of data between producers, insurers, rating bureaus, service providers and more.
• Able to provide insurance software Functional Requirements in compliance with ACORD XML Global Insurance Standards

Experience in Oriental Insurance Company Limited (8th Feb 1988 to 23rd Feb 2002)

2010-11-11T04:17:00.000-08:00

• Worked as Administrative Officer (Software Development) in In-house-Software Development and Participated in the following Projects in my Previous Organization, The Oriental Insurance Company Limited, in various types of Business Analysis and Software Development Activities.
• Created various Functional Requirement Specification for Software Development Activities and participated in developing
• User Requirements Specification
• Business Requirements Specification
• Systems Requirement Specification and
• Software Requirement Specification
• For Total Integrated Web Enabled DBMS for the whole Insurance Industry comprising Convergence of all Functional Activities of an Insurance Company in India and learnt the Global Requirements for Software Development of Insurance Domain.

Front Office Computerization (FOC) for Oriental Insurance Company Limited

2010-11-11T04:14:00.000-08:00

• Prepared the Functional Requirements for Policy Issuance and Claims Processing for insurance products – for which the Software is developed
• Wrote Algorithm for various processes required in the modules
• Done Coding in some Functions and Events
• Designed some front end forms also in the software
• Involved in User Acceptance Testing, System Integrated Testing and Functional Testing

Re-Insurance Program for Marine Cargo & Fire Department

2010-11-11T04:12:00.000-08:00

• Done System Study and Analysis and developed the system
• Had discussions with the Users and formulated the Software Requirements Specification for the Marine Cargo Reinsurance and Fire Reinsurance
• System Integration with other Systems (Accounts Packages) carried out
• Unit Testing, System Integrated Testing done with the Team

Housing Loan System – for Calculation of Housing Loan for Employees

2010-11-11T04:09:00.000-08:00

• Designed Housing Loan Calculation System for the Employees which involved Loan Disbursement for 10000 employees over a finance of Rs.150 crores
• Involved in entire SDLC in the Project
• Worked as Project Lead in the Project

Vigilance Intelligence System - Software for Vigilance Department

2010-09-02T05:50:00.000-07:00

Vigilance Intelligence System - Software for Vigilance Department - for Oriental Insurance Company Limited, New Delhi, India

• Developed a interactive System for Vigilance Dept. satisfying the Compliances of the Central Government – Central Vigilance Commission
• Made required System Study, Designing, Coding and Testing with the Team

Software for Bhavishya Arogya Policy

2009-08-14T06:59:00.001-07:00

o Designed a system for Health Insurance for senior citizens after Retirement
o Prepared all documents pertaining to System Designing and Development with the team

Prepared Functional Test Cases, prepared Testing Plans and executed Functional Testing with the team

This is developed for the company: The Oriental Insurance Company Limited, New Delhi

Software for Agents Management System (AMS)

2009-08-14T06:53:00.000-07:00

o Developed a System for Agency Recruitment and Agency Database Management System
o This Database satisfied the Recent Compliances formed by IRDA – the Insurance Regulation and Development Authority of India

This is developed for the company: The Oriental Insurance Company Limited, New Delhi.

Skills and Capabilities developed by experience

2009-08-14T06:45:00.000-07:00

· Developed a good expertise in Insurance Domain and Software Development Analytical skills for Insurance Domain.
· Strategic consulting & Analysis, Algorithm Building for the Insurance Domain Business Process Flow
· Functional Consulting to Business Process Modeling in Insurance Domain
· Solution Architecture for Insurance Software Components
· Componentized Architecture for Underwriting & Policy Management, Claims Management, Reinsurance Management, Accounts Management, Investment Management
· Positive and Innovative Thinking for Solution Derivation for Software Development
· Generating new ideas for all the improved possibilities for Software Development in Insurance Domain Area.
· Good in Team Spirit and Team Activities
· Resource Planning for all Insurance Functional activities
· Performed the following Functional Activities in Financial Services in Insurance Domain for Insurance Projects:
· Business Requirements Document - Preparation - Knowledge Transfer
· Functional Specifications - Knowledge acquisition and Preparation - Maintenance - Knowledge Transfer (Developer Meets, Pseudo Code Review etc.)
· Issue Register Maintenance (Functionality)
· Requirement Trace-ability Matrix (BRD/FS/ SIT Functionality Mapping)
· Functionality Change Management - Knowledge acquisition - Knowledge Transfer
· Unit Testing (Functionality) - Review of Test Results / Prototypes
· Functionality Testing (FT) for all deliverables including individual work units and Integrated System (SIT) - Preparation of Test Cases - Review of Test Results - Review of Test Results; Review of System Integration Test (SIT) Fixes. - Preparation of Test Cases - Execution of Test Cases - Review of Test Results - Review of SIT Fixes.
· Final Inspection
· User Acceptance Test (UAT) Support
- Functional Support for UAT Fixes
· User Manual - Preparation - Review (Functionality)
· User Training
· Production Support Activities (Functionality) - Analysis - Documentation - Knowledge Transfer · Process Documentation (Functionality) - Analysis - Documentation - Knowledge Transfer

Computer Knowledge and Skills

2009-08-14T06:36:00.001-07:00

Computer Knowledge and Skills developed in the following areas:
· OS: OS/390, JCL, MS Windows, UNIX, MSDOS
· Languages: C, C++, BASIC, COBOL, FORTRAN
· Front End: Visual Basic, Developer 2000
· Back End: Oracle, DB2, MS Access 2000
· DBMS: FoxPro, FoxBASE, Dbase
· MS Office: MS Word, Excel, PowerPoint, WordStar, Lotus123

Fortran Programming and Scientific Applications - from College of Engineering, Anna University

2009-08-14T06:35:00.001-07:00

“Fortran Programming and Scientific Applications” from College of Engineering, Anna University (1983)

BASIC Programming and Applications - from Madras Christian College

2009-08-14T06:25:00.000-07:00

“BASIC Programming and Applications” from Madras Christian College (1986) – 93% of Marks - Outstanding

P. G. Certificate Course in Data Management, from University of Madras

2009-08-14T06:22:00.000-07:00

P. G. Certificate Course in Data Management, from University of Madras (1984)

IMPACT - EP - PGDCA - from SSIL

2009-08-14T06:19:00.000-07:00

IMPACT-EP – PGDCA – Client-Server Based course from Software Solution Integrated Limited (SSIL) (1997)

Certificate in Computing (CIC) – from IGNOU, New Delhi

2009-08-14T06:17:00.001-07:00

Certificate in Computing (CIC) – 1998 - from IGNOU, New Delhi, India

PGDCA - IGNOU, New Delhi

2009-08-14T06:14:00.000-07:00

Post Graduate Diploma in Computer Applications (PGDCA) – Dec 2002 - from IGNOU, New Delhi, India

B.Sc. Mathematics from University of Madras

2009-08-14T06:12:00.001-07:00

B.Sc. Mathematics from University of Madras (1983)

M.A. Public Administration from University of Madras

2009-08-14T06:09:00.000-07:00

M.A. (Public Administration) from University of Madras -1995

Associate (AIII) from Insurance Institute of India

2009-08-14T06:05:00.000-07:00

Associateship of Insurance Institute of India, Mumbai (Non-Life Branch) with the following coverage:

1. Motor Insurance

2. Marine Underwriting

3. Marine Claims

4. Miscellaneous and Accident Insurance

5. Fire Policy Drafting and Fire Underwriting

6. Fire Insurance Claims

Fellowship - F.I.I.I

2009-08-14T04:59:00.000-07:00

Fellowship of Insurance Institute of India, Mumbai (Non-Life Branch) (1994) with the following coverage
The Subjects Passed
1. Law and Economics of Insurance
2. Marketing and Public Relations
3. Reinsurance
4. Risk Management
5. Management Accounting
6. Personnel Management

Sugavanam Natarajan Profile - Experience Sharing

2009-08-14T04:53:00.000-07:00

This blog is created to share the knowledge and experience of Sugavanam Natarajan, who is having 28+ years of experience in Insurance, software development for Insurance, with Insurance software product knowledge, Insurance Project Management and Insurance Business consulting practice.